Important Information

Check-in, check-out and property rules

To help make your stay at Airport Gold Star Motel in Auckland as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.

Check-in 14:00

Check-out 10:00

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot. Children up to and including 17 years old stay for NZD 15 per person per night when using an existing bed. People no matter the age stay for NZD 15 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important Information

Please inform Airport Gold Star Motel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of NZD 100 is required on arrival. This will be collected by credit card.
You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that there is a 3% charge when you pay with a credit card or oversea card. A surcharge of NZD 10 per hour for the Studio and NZD 15 per hour for the Family Rooms applies for arrivals before check-in hours.
All requests for late arrival are subject to confirmation by the property. Airport shuttle pick up: Once you have collected your luggage and got through the customs and are ready to depart, call the property for pickup using the contact details found on the booking confirmation.
If you are at the international airport please wait by Door 11 for the shuttle. If you are at the domestic airport please wait by Door 8 for the shuttle.

Book Your Stay

Airport Gold Star Motel, Auckland